We answer the most commonly asked questions below. If you have further questions, get in touch.

I am having trouble making a donation. What do I do?

Please get in-touch with our technical team on info@sokaab.com

What are the fees?

There is no fee, all donations go directly to community projects.

How do I get in touch with Sokaab?

Please e-mail a.farah@shaqodoon.org. Shaqodoon is currently managing the system.

How can I get involved outside Somalia via remittance? & which remittance can I use?

Taaj Money Transfer / Amal Money / Amana Online / Dahabshil Money / Hodan Global Money Transfer / Jubba Money Transfer / Aaah Express Money Transfer / Mustaqbal Money Transfer / Tawakal Money Transfer / Iftin Money Transfer / Olympic Express Money Transfer / Bakaal Express Money Transfer / Globalex Money Transfer / Horyal Express Money Transfer.

I forgot my password. How do I find it?

Please use the reset link on the login page to reset your password.

How long can my project run for?

Each campaign will run for 90 days, depending on the progress.

How do I know my donation is reaching the community intended? How do you prevent the wrong use of my donations?

Each project will be managed by a community-based committee. There are different stakeholders who are involved in the establishment of a community-based committee and in supervising how the committee spends the money. Community elders decide who will be in the community committee, while district authorities will oversee the work of the committee. For each project, money goes directly into a community account; incoming funds and outgoing expenditures can be seen on the SOKAAB platform.

First Crowdfunding platform in the region for organizations.

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